Contact Us

There are several ways to contact Van’s Aircraft. To help us provide the best service, we try to include as much information on this website as possible. If after checking this site your question is still not answered, please contact us via one of the methods below.

Factory & Headquarters
Van’s Aircraft, Inc.
14401 Keil Road NE
Aurora, OR 97002
Phone: 503-678-6545
FAX: 503-678-6560
Aurora State Airport (KUAO)

Directions:
Get driving directions to the Van’s Aircraft factory

E-mail Addresses:
General Information: info@vansaircraft.com
Parts and Merchandise Orders: orders@vansaircraft.com
Aircraft Kit Orders and Information: kits@vansaircraft.com
Registration and Ownership: registrations@vansaircraft.com (more info)
Builder Technical Support: support@vansaircraft.com
Media/Marketing: media@vansaircraft.com

Factory Office Hours:
Monday through Friday, 8:00 AM – 4:00 PM Pacific Time

Builder Technical Support Hours:
Monday thru Friday 8:00-9:30 AM and 3:00-4:00 PM Pacific Time
Note that we often take a large volume of support calls and want to help as many people as we can while keeping them on hold for the shortest time possible. When calling, we ask that you please prepare your questions and have any applicable plans pages in front of you, available for reference. This will help us support as many people as possible and get you back to building sooner!

2024 Observed Holidays (Van’s offices closed) 

New Years Day	Monday, January 1
Memorial Day	Monday, May 27
Independence Day	Thursday, July 4 and Friday, July 5
Labor Day	Monday, September 2
Thanksgiving	Thursday, November 28 and Friday, November 29
Christmas Day	Wednesday, December 25