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Site
Support: Help!
This section is designed
to provide assistance with your use of this web site
only. For general help relating to our products, or any
other assistance, please visit the Contact
Van's page to find the appropriate channel to use.
If your question
regarding the use of this web site is not answered in
this section, and you have made a diligent effort to
find the answer using the available resources of this
web site, we will be more than happy to help. Please
send an e-mail to webmaster@vansaircraft.com.
In accordance with our legal terms of
use, we reserve the right to anonymously use your
question in this section for the benefit of others.
Question:
I have a large monitor and your site will not expand to
fill the browser window. Why not?
Answer: Our site has
been designed to be backwards compatible with older
monitors and older browsers, and thus has been
constrained to about 800 pixels wide. For best results,
size your browser window to fit the width of our site.
For more information see the Site
Viewing Tips page.
Question:
When I download an Acrobat pdf document, it doesn't
display properly. How do I make this work?
Answer: Make sure
you are using Adobe Acrobat Reader 4.0 or greater. For some
users, especially AOL users, you will need to use an
alternate download method described in the Site
Viewing Tips page.
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